Axis Bank provides you with 24×7 customer service with its toll-free credit card customer care number. You can report your queries through this and get them resolved immediately. Ensure you use the registered mobile number. Because when you use the registered number, the bank service provider will get your card details instantly and can resolve your issue soon. Otherwise, you need to provide the card number and other necessary details to the service provider. After which the service provider gets your card details and can identify the problem you are facing. So continue reading this page to know when to use Axis Bank Credit Card Customer Care Number.
Check Out the Axis Bank Credit Card Customer Care Number?
The toll-free number by which you can connect to the Axis Bank service provider are 1860-419-5555 and 1860-500-5555. Use any of the numbers to tell them about your credit card problem.
In Which Situation Can I Call The Toll Free Number?
You can call the customer care number in case of the following –
Activate the Axis Bank Credit Card
If you have just received your card, to use it you need to activate it. So for this call the customer care number, and provide your card number, CVV, and other details. Once you have provided all the details, the service provider will activate your card number.
Once the card is activated, you will receive an SMS or email on your registered mobile number or email ID regarding the same.
Block Axis Bank Credit Card
When your credit card is lost or stolen, call the Axis Bank service provider at 1860 419 5555 and 1860 500 5555 to block the card. By doing so you can protect yourself from the transactions made from the time it is stolen. Now you can also block your Axis Bank credit card by SMS. For this use your registered mobile number. Write BLOCK the last four digits of your credit card number and send it to 5676782.
Know How to Redeem the Reward Points
As you know Axis Bank’s credit card usage will provide you rewards. But at a point you need to redeem the accumulated points otherwise they’ll expire. You can redeem the points against discount vouchers, cashback, movie tickets, etc.
Check your credit card offer and see what points you can use. And in case you are facing any trouble redeeming the points, call the customer care number of Axis Bank Credit Card. When you call on the number from your registered mobile, tell the service provider about your problem. Now he/she will guide you through the redeeming process. So keep the laptop with you, so you can follow the steps as they told you. Once you get the rewards redeemed with the help of the service provider assistance, use them.
How to Get an Axis Bank Credit Card?
You can get your Axis Bank Card both offline and online. Check out the process below –
Online Steps for Axis Bank Credit Card Application
For the online application, take a look at the below steps. You can do them at home using your laptop or smartphone –
- Visit the Axis Bank official website
- Go to the credit card section
- Choose from the available options
- Once you select a card, click on the ‘Apply Now’ button
- Fill a form, upload KYC and income proof and click the ‘Submit’ button
- Upon successful credit card application, you will receive an email or SMS
The bank representative will call you or send an SMS to your registered mobile regarding the card application.
Offline Axis Bank Credit Card Apply
Visit the bank branch and talk with the representative about the credit card. Fill in an application form and attach the required documents of ID and income proof. Submit the form at the counter. Now the Axis Bank Credit Card Apply process is complete.
When the decision is made on your application, the representative will call you or send an SMS.