Enterprises dig deep into their pockets every year, to pay for Analog landlines phones. They foot exorbitant bills for international calls and internal communication. But as business models and technology evolved, these archaic phones might soon become history. Businesses are now discovering feature-rich, super functional, highly customizable, and cost-effective IP phones, which have changed the telecommunication game completely.
Modern IP telephony solutions – or VoIP business solutions – have transformed global telecommunications. Since IP phones use the internet protocol to function, all call transfers happen over the internet. IP phones are fast emerging as the primary business communication tool as they come with a host of features – from providing voice and video call features, instant messaging, better quality, and easy connectivity, to seamless integration with CRM tools. IP phones are the new favorites of the global business world.
As IP-based phone systems become entrenched as the go-to telecommunication solution, let us look at the host of business advantages that they offer enterprises – and how they have left Analog phones as a distant second in the race to dominate the communications market. Let’s put the VoIP vs. Analog debate to rest once and for all.
Advantage IP Phones: What makes IP phones tower over Analog phones:
IP phones are budget-friendly:
You could call this one of the most outstanding benefits of moving to a VoIP business solution. They reduce your communication costs by a huge margin. As IP phones work over the internet, there is a sharp drop in call rates as compared to Analog phones, and this is especially true for international calls. With IP telephony, international calls cost the same as a local ones, as both use the same internet network to connect.
IP phones are not desk-bound with wires:
We are all familiar with the fact that Analog phones come with a lot of wiring – which keeps employees stuck to their desks, reduces their mobility, and – in times like the pandemic when most employees were working remotely – hit the productivity and bottom lines of businesses. IP phones took away this restriction completely. Internet services use Ethernet cables that are connected to a router that provides a wireless network. Since IP-based phone systems only need an internet protocol to work, they do not require any extra cabling like their Analog counterparts. This gives employees the freedom to work from anywhere and take calls and collaborate with their co-workers even when they are on the go.
IP phones make third-party integration seamless:
VoIP business solutions can be easily integrated with applications like CRM systems and tools like directories, presence sharing, softphones, and instant messaging solutions. As IP phones are internet-powered devices, VoIP applications can also be easily synced. Such integrations were unheard of during the era of Analog phones. This increases business productivity and gives employees the flexibility to work in ways that suit them. What’s more, IP phones also resolve the complications that are associated with multi-location connectivity.
IP phones are easy to upgrade:
We live in a world where technology is evolving at breakneck speed. This makes it imperative for enterprises to keep up with technological developments and adopt them in quick time. Telecom technology is also seeing new developments emerging at regular intervals. IP-based phone systems facilitate super-easy upgrades, allowing businesses to stay flexible and scale fast. Also, since IP phones are extremely upgrade-friendly, businesses don’t have to work with outdated technologies or require to invest in a new phone system every time an advanced technology enters the market. This makes IP phones a sound one-time investment that provides long-term advantages.
IP phones boost call quality:
Just like data, IP-based phone systems convert the caller’s voice into packets that are transmitted via the internet. This process has emerged as a game-changer and works wonders for call quality, adding clarity and smoothness to conversations.
IP phones make internal collaboration seamless for businesses:
IP phones offer a long list of tools that make collaboration easy and effective for employees. This proved to be a boon during the pandemic when millions of people began working from home and depended on technology to connect with their colleagues. Using IP phones business teams could connect on video conference calls, share files and documents in quick time, and reach each other over instant messaging.
If a business is moving location, IP phones make transfer a breeze:
Analog phones come with long-drawn location transfer protocols – which include paying a fee and calling the phone company to arrange for a formal transfer. There are no such hassles with IP phones. Since they work over the internet, you just need to carry your handset to your new location, sync it with the internet connection and get to work. There are no operational exigencies or any requirements to contact your service provider. IP phones can also be used while traveling or working from any location.
IP phones are powering ahead of Analog devices – for good reason:
They’re also pushing the boundaries of what an ace telecommunication solution can do and how it can boost business productivity, and improve communication and collaboration. What’s more, with easy integration features IP phones give employees instant access to customer information, thus helping improve customer experiences. It’s no wonder that Analog phones are taking a backseat in the global business world.